Privacy Policy

Effective Date: 10/15/2025

1. Introduction & Scope

This Privacy Policy explains how OMED TRADING (“we,” “us,” or “our”) collects, uses, stores, and protects your personal and business information when you visit or interact with https://omedhk.com (the “Website”).

We are committed to protecting your privacy and handling your data transparently and responsibly. This policy applies to all users of our Website, including businesses, importers, exporters, and individuals seeking sourcing or trade services.

By using https://omedhk.com, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of the Website.

2. Information We Collect

We collect information to provide you with effective sourcing services, improve your experience on our Website, and maintain secure business operations.

Information You Provide Directly

When you use our Website, you may voluntarily provide us with personal and business information, including:

  • Full name and company name
  • Business email address and phone number
  • Product specifications, sourcing requests, or quotation details
  • Messages or inquiries submitted through contact forms or communication channels

Information Collected Automatically

We also collect certain information automatically when you visit our Website, such as:

  • Cookies and tracking data (see Section 4 for more details)
  • IP address and geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent on the Website, and navigation patterns
  • Referral sources (how you arrived at our Website)

This data helps us understand how users interact with our Website, identify technical issues, and enhance overall functionality and user experience.

3. How We Use Your Information

OMED TRADING uses your information for legitimate business purposes, including:

  • Responding to inquiries: Processing sourcing requests, quotations, and general business inquiries.
  • Facilitating connections: Matching you with suitable suppliers, manufacturers, or trade partners.
  • Improving our services: Enhancing Website functionality, navigation, and user experience based on usage analytics.
  • Processing transactions: Handling payments, invoices, and logistics coordination (when applicable).
  • Communication: Sending business updates, service notifications, or promotional offers (only with your consent).
  • Legal compliance: Meeting legal, regulatory, tax, and contractual obligations.
  • Security and fraud prevention: Protecting our Website and users from unauthorized access, misuse, or fraudulent activity.

We process your data only for lawful purposes and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

4. Cookies & Tracking Technologies

OMED TRADING uses cookies and similar tracking technologies to improve your experience on https://omedhk.com. Cookies are small text files stored on your device that help us remember your preferences, analyze Website performance, and deliver personalized content.

Types of Cookies We Use

  • Essential Cookies: Required for the Website to function properly (e.g., security, navigation).
  • Functional Cookies: Remember your preferences and settings for a better user experience.
  • Performance Cookies: Collect anonymous data on how users interact with the Website to help us improve its performance.
  • Marketing Cookies: Track your browsing activity to deliver relevant advertisements and promotional content.

Managing Cookies

You can control or disable cookies through your browser settings or our cookie consent tool (if available). Please note that disabling certain cookies may limit your ability to use some features of the Website.

For more information on how to manage cookies, visit your browser’s help section or consult resources like www.allaboutcookies.org.

5. Third-Party Sharing

OMED TRADING may share your information with trusted third parties to deliver our services effectively and ensure smooth business operations. We do not sell your personal data to third parties.

When We Share Your Information

We may share limited user data with:

  • Suppliers and manufacturers: To facilitate product sourcing, quotations, and order fulfillment.
  • Analytics providers: Such as Google Analytics, to understand user behavior and improve Website performance.
  • Advertising partners: To deliver relevant ads and measure marketing campaign effectiveness.
  • Payment processors and logistics partners: When necessary to complete transactions, process payments, or arrange shipments.
  • Legal and regulatory authorities: When required by law, court order, or governmental request.

Third-Party Obligations

All third parties with whom we share your data are contractually required to:

  • Use your information only for legitimate, specified purposes.
  • Implement appropriate security measures to protect your data.
  • Comply with applicable data protection laws and regulations.

We encourage you to review the privacy policies of any third-party websites or services you interact with through our Website.

6. User Rights & Choices

Under applicable data protection laws (including GDPR and CCPA), you have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we update or correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (subject to legal or contractual obligations).
  • Restriction: Request that we limit the processing of your data in certain circumstances.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Withdraw Consent: Opt out of marketing communications or withdraw consent for data processing at any time.
  • Object: Object to the processing of your data for certain purposes, such as direct marketing.

How to Exercise Your Rights

To exercise any of these rights or if you have questions about how we handle your data, please contact us at:

Email: contact@omedhk.com

We will respond to your request within the timeframe required by applicable law (typically within 30 days).

7. Data Retention

OMED TRADING retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements.

Retention Periods

  • Inquiry and quotation data: Retained for up to 12 months after the last interaction, or longer if necessary to complete a transaction.
  • Transaction and invoice records: Retained as required by tax, accounting, and commercial laws (typically 5–7 years).
  • Marketing data: Retained until you unsubscribe from our mailing list or request deletion.
  • Website analytics data: Typically anonymized and retained for up to 24 months.

After the applicable retention period, we will securely delete or anonymize your data in accordance with industry best practices.

8. Security Measures

OMED TRADING takes the security of your personal and business information seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

Our Security Practices Include:

  • Secure connections: All data transmitted through https://omedhk.com is protected using HTTPS encryption.
  • Encryption and firewalls: Sensitive data is encrypted both in transit and at rest.
  • Access controls: Only authorized employees and partners have access to personal data, and access is granted on a need-to-know basis.
  • Regular security audits: We periodically review and update our security protocols to address emerging threats.

While we strive to protect your information using industry-standard practices, no online system can be 100% secure. We cannot guarantee absolute security, and you use the Website at your own risk. If you suspect unauthorized access to your data, please contact us immediately.

9. International Transfers

As an international sourcing and trade business, OMED TRADING may transfer your personal data across borders to suppliers, partners, or service providers located in different countries.

When transferring data internationally, we ensure appropriate safeguards are in place to protect your information, such as:

  • Standard Contractual Clauses (SCCs): Approved by the European Commission for transfers outside the European Economic Area (EEA).
  • Adequacy decisions: Transferring data only to countries recognized as providing adequate data protection.
  • Binding Corporate Rules or equivalent mechanisms: Where applicable.

If you have questions about international data transfers, please contact us at contact@omedhk.com.

10. Children’s Privacy

OMED TRADING’s services are intended exclusively for business professionals and adults engaged in international trade and sourcing activities. We do not knowingly collect or process personal information from individuals under the age of 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@omedhk.com, and we will promptly delete such information from our systems.

11. Changes to This Policy

OMED TRADING reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments.

When we make changes, we will:

  • Post the updated Privacy Policy on https://omedhk.com.
  • Update the “Effective Date” at the top of this page.
  • Notify users of significant changes via email or prominent Website notice (where appropriate).

Your continued use of the Website after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: contact@omedhk.com

We are committed to addressing your inquiries promptly and transparently. You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

Thank you for trusting OMED TRADING with your business and personal information. We are dedicated to protecting your privacy and providing exceptional sourcing and trade services.